User Experience Design
User Interface Design, User Experience Design, User Flows, Design thinking, Design Strategy, Concept Sketching, Wireframes: Both Low and high fidelity Mock - ups, Visual Presentations, Annotating Wireframes, Branding/Brand Management
User Research, Personas, Scenarios, Usability Testing, Task Analysis, A/B Testing, User Analysis, Competitive Analysis, Competitor Research.
Figma, Miro, Lucidchart, Fullstory, Aha!, Confluence, Trello, FlowMapp, Adobe Suite, Slack
June 2020 - Present
Calendly | Atlanta, GA
Manage and maintain Help Center design and content by working closely with CX and the product team to ensure all documentation reflects the product and meets the needs of our users.
Work closely with product designers and developers from a content-first design approach.
Apply UX principles to ensure all content is functional, helpful, and that it leads to a delightful experience for our users and adds value to the company.
UX / UI Designer | Graphic Designer | Web Designer
Jan 2018 - Present
Freelance | Atlanta, GA
Mobile App Development for two different apps:
Completed full UX development: User Research, Personas, Card Sorting, Content Strategy, User Flows, Wireframing in Figma, created Prototype of the app in InVision, followed by Usability Testing and Iteration before final presentation and delivery.
Creating new branding and web design for local ticketing/event website:
Completely new website design by applying UX methods: information architecture, wireframes and prototypes built out using Figma and InVision.
Feb 2019 - Present
Assistant Creative Director / UX Writer
Paper and Stitch | Atlanta, GA
Weekly User Research to collect & analyze quantitative & qualitative data to inform content strategy.
Coordination with Creative Director to innovate creative concepts & executions of projects at the micro & macro levels.
Craft copy that is compelling, concise, and on-brand.
Perform discovery exercises to validate assumptions, gain insight & get alignment on business processes, and change feature development priorities.
Design Coordinator / Creative Assistant
Feb 2017 - Jan 2019
Penny Shields | Atlanta, GA
Create and maintain vision for graphic development, design, and functionality for e-commerce website.
Maintained website using content inventory, taxonomies and information architecture.
Scheduled and conducted user interviews and synthesized data to inform content strategy.
I am... An amateur baker. A sewer, painter, macrame-er, interior designer, and avid house plant grower. A songwriter, pink electric guitar player. A try hard zero-waster. An appreciator of spreadsheets (read: hardcore budgeter). A dog owner (Rosco). A Beltline bicycle rider. A “holes in the knees of my jeans”, “get your hands dirty”, and “I can figure it out” kind of lady.
Available on request.